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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Edward Koster

October 26, 2026

5 out of 5 rating by Edward Koster
"Extremely helpful and patient!!!!!!!"
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Amy Kobre

October 21, 2026

5 out of 5 rating by Amy Kobre
"This review relates to a recent customer service experience with Patricia Cheek, Account Manager. She was helpful with ensuring SF had the appropriate documents to process a claim on my son’s behalf. Patricia communicated with me and my son throughout the process, even offering to have a conference call with us and the provider. She ultimately got the claim submitted for approval, then confirmed we would be getting a check in the mail. She also was excellent in her follow-up, ensuring receipt of the check."
We responded:
"Thank you so much for taking the time to share your experience with Patricia! We’re thrilled to hear she went above and beyond to assist you and your son throughout the claims process. Clear communication, attention to detail, and consistent follow-up are exactly the level of customer service we strive to provide at Catie Walther State Farm. We’re lucky to have Patricia on our team, and we truly appreciate you trusting our Lewes insurance office to help your family when it matters most!"
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pedro tapia

October 20, 2026

5 out of 5 rating by pedro tapia
"exelente servicio muy buena atencion !!"
We responded:
"Thank you so much for your kind words and 5-star review! We’re so happy to hear you received excellent service and care. At Catie Walther State Farm, we strive to provide every customer with a positive, personalized insurance experience. Thank you for trusting our team with your insurance needs!"
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Lani Schramm

October 15, 2026

5 out of 5 rating by Lani Schramm
"Casey did an amazing job helping us with homeowners and car insurance. He was incredibly patient and did an excellent job explaining everything. Darlene and Lani"
We responded:
"Darlene and Lani, thank you so much for your kind words and for trusting Catie Walther State Farm team with your homeowners and auto insurance needs! We’re so happy to hear that Casey made the process easy and took the time to patiently explain your coverage options. We believe insurance should be about more than just a policy—it’s about making sure you feel informed, confident, and protected. We truly appreciate your support and are grateful to have you as part of our State Farm family here in Lewes, Delaware!"
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Debbie Foley

October 14, 2026

5 out of 5 rating by Debbie Foley
"Meeting with Gabby yesterday and reviewing our policies was informative and helpful in future decisions about the coverage we have and recommendations for the future."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that your meeting with Gabby was informative and helpful. At Catie Walther State Farm, we believe regular insurance policy reviews are so important to ensure your coverage continues to meet your needs as life changes. We appreciate the opportunity to help you make informed decisions about your protection and look forward to being here for you in the future!"
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Thomas Bilinski

October 4, 2026

5 out of 5 rating by Thomas Bilinski
"Had an amazing experience with Ryan Bizzaro! Ryan was not only super insightful but helped me achieve my insurance goals. He went above & beyond to ensure he handled everything in a timely manner; something that speaks volumes to their offered customer service. I highly recommend Ryan, and Catie’s office as a whole, with your insurance needs in Lewes, DE!"
We responded:
"Thank you so much for your amazing review and recommendation! We’re thrilled to hear that Ryan went above and beyond to help you achieve your insurance goals. Providing knowledgeable, personalized service and making the insurance process as smooth and efficient as possible is exactly what we strive for at Catie Walther State Farm. We’re so grateful you trusted our team with your insurance needs and appreciate your support of our Lewes, DE office. We look forward to being here for you for years to come!"
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Roger Hughes

September 30, 2026

5 out of 5 rating by Roger Hughes
"Excellent, professional, prompt, and friendly service."
We responded:
"Thank you so much for the wonderful review! We’re so glad you had a professional, prompt, and friendly experience with our team. We truly appreciate you trusting Catie Walther State Farm with your insurance needs and look forward to being here whenever you need us!"
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F

September 23, 2026

5 out of 5 rating by F
"Catie:
I can not say enough good things about Casey. He is not just an agent but a true professional who puts the client's needs first, is honest, and is always available to answer questions. If you need insurance, look no further."
We responded:
"Thank you so much for this wonderful review! We’re thrilled to hear that Casey has provided you with such honest, professional, and attentive service. Putting our customers’ needs first and making sure they feel confident in their insurance coverage is exactly what we strive for at Catie Walther State Farm. We truly appreciate your trust and recommendation!"
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Joe Lucci

September 22, 2026

5 out of 5 rating by Joe Lucci
"State farm was so easy i finally found home n auto insurance at a great rate
Derek Baum was very efficient n friendly
Ty State Farm"
We responded:
"Thank you so much, Joe! We’re thrilled to hear Derek made the process of finding home and auto insurance easy, efficient, and friendly. Our team at Catie Walther State Farm in Lewes, DE loves helping customers find the right insurance coverage at a great value. We truly appreciate you choosing our State Farm team for your insurance needs! ⭐️"
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Genevieve Cannistraci

September 18, 2026

5 out of 5 rating by Genevieve Cannistraci
"Derek has been absolutely great to work with! He truly loves what he does, takes the time to explain everything, and makes the entire process feel so smooth and stress-free. You can tell he genuinely cares about his clients and wants to make sure you understand everything along the way.

10/10 would recommend State Farm, and especially Derek! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Derek made your insurance experience smooth and stress free. He takes pride in explaining coverage clearly and making sure each customer feels confident in their insurance decisions. We truly appreciate you trusting Catie Walther State Farm in Lewes, DE with your insurance needs! "
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Rafail Itskevich

September 16, 2026

5 out of 5 rating by Rafail Itskevich
"Ryan was great. Very knowledgeable and friendly."
We responded:
"Thank you so much for the 5-star review! We’re so glad to hear Ryan was knowledgeable, friendly, and great to work with. Our team at Catie Walther State Farm in Lewes, DE is always here to help with your insurance needs. We truly appreciate you choosing our local State Farm team!"
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Brian Hunt

September 10, 2026

5 out of 5 rating by Brian Hunt
"Very thorough review of our coverage thanks!"
We responded:
"Thank you so much for the 5-star review! We’re so glad you appreciated the thorough review of your coverage. We believe it’s important that our customers understand their insurance and feel confident they have the right protection in place. Thank you for trusting our team with your insurance needs!"
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Joe Borgia

September 9, 2026

5 out of 5 rating by Joe Borgia
"Ryan was very helpful and patient. I am not a person who is the most intelligent when it comes to insurance. Ryan took the time to answer all my questions clearly and professionally"
We responded:
"Thank you so much for the kind review! We’re so glad Ryan took the time to answer all of your questions and make everything easy to understand. Insurance can definitely feel overwhelming, and our goal is always to make sure you feel informed and confident in your coverage. We truly appreciate you trusting Catie Walther State Farm and our team with your insurance needs!"
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Juan Martinez

September 4, 2026

5 out of 5 rating by Juan Martinez
"Derek was absolutely fantastic to work with! He was extremely friendly, knowledgeable, and patient throughout the entire process. He took the time to answer all of my questions and walked me through everything step by step to make sure I fully understood my options. I never felt rushed or pressured, and he made sure I was getting the coverage that best fit my needs. I really appreciate his time and professionalism and would highly recommend Derek to anyone looking for help with their insurance!"
We responded:
"Thank you so much for the wonderful review! We’re so happy to hear that Derek made your experience easy and comfortable. He truly takes the time to make sure our customers understand their options and feel confident in their coverage. We’re lucky to have him on our team, and we really appreciate your recommendation and trust in our office!"
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Mike Opincar

August 26, 2026

5 out of 5 rating by Mike Opincar
"Ryan did a great job of finding the right coverage for us. He was very thorough and answered all of my questions."
We responded:
"Thank you so much for the wonderful review! We’re so glad Ryan was able to help you find the right coverage and make sure all of your questions were answered along the way. We truly appreciate you trusting our team with your insurance needs!"
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Abigail Martinez

August 25, 2026

5 out of 5 rating by Abigail Martinez
"Excellent service provided by Derek. He was very responsive and detailed oriented with document request as well as insurance recommendations. Definitely recommend for insurance needs!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Derek provided such responsive, detail-oriented service and helped guide you through both your document requests and insurance recommendations. We truly appreciate your trust in our team and your recommendation. We’re always here whenever you need us!"
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Jaimie Skripak

August 20, 2026

5 out of 5 rating by Jaimie Skripak
"The entire experience was great and very low-stress! I was helped by Derek and he was very friendly, patient, and knowledgeable on everything that StateFarm can offer you. I appreciated feeling like I was talking to a fellow human being rather than someone who just wanted to sell me something. I have recently moved to Delaware and they gave me a much better quote than my previous auto insurance company. This was probably the best experience I’ve had with an insurance company lol. I would highly recommend Derek and this team to anyone looking to make a switch to StateFarm!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Derek made your experience easy, low-stress, and personal. He truly takes the time to listen, answer questions, and make sure our customers understand their options without ever feeling pressured.

Welcome to Delaware! We’re so glad our team could help you make the switch and find a great rate on your auto insurance. We truly appreciate your recommendation and are grateful to have you as part of the Catie Walther State Farm family!"
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Waneka Matthews

August 20, 2026

5 out of 5 rating by Waneka Matthews
"Derek at State Farm is awesome. He saw that My policy was a little high so he helped me bundle and save money by adding on life insurance and renters insurance. He really took his time and was patient with me although I was busy working and had to do everything through (Text) he was very nice and he helped me as much as he could. I really appreciate State Farm for this but I really appreciate Derek much more for his hospitality. There’s not too many good people out here these days, but Derek is definitely one of them and State Farm is awesome for helping me save Thank you, State Farm!!!"
We responded:
"Thank you so much for this amazing review! We love hearing how Derek took the time to find ways to help you save by bundling your auto, renters, and life insurance while working around your busy schedule. Making insurance convenient, easy to understand, and personal is exactly the experience we want our customers to have.

We’re very lucky to have Derek on the Catie Walther State Farm team, and we know he’ll appreciate your kind words. Thank you for trusting us with your insurance needs and for taking the time to share your experience!"
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AJ Jones

August 19, 2026

5 out of 5 rating by AJ Jones
"Casey is amazing and always anticipates and takes care of my needs. He is definitely a joy to work with!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Casey continues to provide such attentive and proactive service. He truly cares about making sure our customers’ insurance needs are taken care of, and we’re lucky to have him on the Catie Walther State Farm team. We appreciate your trust in our office and look forward to continuing to be here for you!"
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Cathleen Merkle

August 13, 2026

5 out of 5 rating by Cathleen Merkle
"Gabby is terrific!"
We responded:
"Thank you so much for the 5-star review! We couldn’t agree more Gabby is terrific! We’re lucky to have her on the Catie Walther State Farm team, and we’re so glad she provided you with a great experience. We truly appreciate your support!"
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Cathy Atchison

August 7, 2026

5 out of 5 rating by Cathy Atchison
"I had an excellent experience and couldn't be happier with the service. Everything exceeded my expectations—from the quality and professionalism to the attention to detail and customer care. Mr. Bizzaro was responsive, helpful, and made the entire process smooth and enjoyable. I highly recommend Ms. Walther and her team. Five stars all the way!"
We responded:
"Thank you so much for the wonderful five-star review! We’re thrilled to hear that Ryan Bizzaro provided such a responsive, helpful, and professional experience and made the entire process smooth from start to finish. Our team takes great pride in providing personalized service and making insurance as easy as possible for our customers. We truly appreciate your recommendation of Catie Walther State Farm and our team. Thank you for trusting us with your insurance needs!"
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Julian Perlingiero

August 7, 2026

5 out of 5 rating by Julian Perlingiero
"Gabby was extremely helpful. She prepared all my documents quickly and is very easy to talk to."
We responded:
"Thank you so much for the wonderful review! We’re so glad to hear that Gabby was helpful, responsive, and made everything easy for you. Providing quick, friendly service is something our team takes pride in. We truly appreciate you trusting Catie Walther State Farm with your insurance needs!"
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Michele Romaine

August 5, 2026

5 out of 5 rating by Michele Romaine
"Excellent customer service and great rates. Happy to switch. Thank you, Derek!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had an excellent customer service experience and found great rates. Derek will be happy to know he made the switch an easy one for you. We truly appreciate you choosing Catie Walther State Farm and look forward to being here whenever you need us. "
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Gail Olive

July 31, 2026

5 out of 5 rating by Gail Olive
"Very personable and helpful"
We responded:
"Thank you so much for your kind words! We’re so glad to hear you found our team personable and helpful. Providing friendly, knowledgeable service is always our goal, and we truly appreciate you taking the time to share your experience. Thanks for choosing Catie Walther State Farm, we’re always here whenever you need us!"
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Bonnie Layton

July 27, 2026

5 out of 5 rating by Bonnie Layton
"Very helpful"
We responded:
"Thank you for the review! "