State Farm® Insurance Agent Catie Walther
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rachel Busher
November 18, 2025
4
out of
5
rating by Rachel Busher
"Casey at Catie Walther’s State Farm in Lewes made the entire process of acquiring home owners insurance and car insurance for our move to Delaware. Easy to access. Prompt replies. Patient and personable. Reasonable rates. Thank you!"
We responded:
"Thank you so much for sharing this! We’re thrilled to hear Casey was able to make your transition to Delaware a smooth one. He prides himself on being responsive and easy to work with, and I’m glad that came through. We appreciate you choosing our Lewes State Farm office for your home and auto coverage. Welcome to the area, and please reach out anytime you need us! —Catie Walther State Farm, Lewes DE "
Theresa Felty
November 18, 2025
5
out of
5
rating by Theresa Felty
"It has been such a pleasure dealing with your Lewes office. Recently we met with Isaac Sermeno Chavez regarding policies for both Auto and Home Owners Insurance. He was very patient, kind and very knowledgeable! Due to loss of a family member needed to travel out of town. This put all of our business on the back burner for a bit. Once returned to Delaware we attempted to link my phone with the Drive safely mechanism. Unfortunately we are not very computer Savy. Therefor we visited your Lewes office for some help. Our agent was with another customer of which we did not mind waiting. However, within 5 minutes Olivia took us back to her office space to assist us with nothing but genuine kindness, smile and not to mention once again patience! In today's world it is very Impressive to receive such outstanding customer service from one employee much less two. You are very fortunate to have both as your employees with such dedication! I highly recommend your office and will be spreading the word. Thank You! Theresa and Danny Felty"
We responded:
"Thank you so much for taking the time to share this. We’re truly grateful for your kind words. Isaac and Olivia both care deeply about helping our customers, and it means a lot to hear that their patience and kindness made a difference especially during a tough time for your family. We’re glad our team could make things a little easier, whether it was reviewing your coverage or getting Drive Safe & Save set up. Thank you for trusting us, recommending us, and for being part of our State Farm family here at Catie Walther State Farm. We’re always here when you need anything. —Catie Walther State Farm, Lewes DE "
Roger O
November 18, 2025
5
out of
5
rating by Roger O
"I needed help with an insurance claim and processing. Catie and her team, Gabby and Casey took ownership of the information and services I required to get a solution. I applaud Catie and her Team and the local office for their help. State Farm in Lewes is a great neighbor!"
We responded:
"Thank you for trusting Catie Walther State Farm team! Gabby and Casey were glad to support you through the claims process. We’re here whenever you need us."
Melissa A Rodgers
November 17, 2025
5
out of
5
rating by Melissa A Rodgers
"I had a great experience working with Casey Scharpf at this State Farm Agency in Delaware. He was incredibly helpful and explained the insurance options/benefits in great detail, which I appreciated because I am now a car owner after not owning or insuring one for many many years (I lived in cities and have relied on public transportation). He went above and beyond and even gave advice about getting my new car registered in DE (currently registered out-of-state. Highly recommend!"
We responded:
"Thank you so much for this wonderful review and for trusting our office with your new car insurance! 🚗✨ We’re so glad Casey was able to walk you through all the coverage options and help make the transition back to car ownership (and getting everything set up in Delaware) feel easier. Welcome to the Catie Walther State Farm family! We’re always here if you have questions or need to review anything as life changes."
Dajon Tunnell
November 17, 2025
5
out of
5
rating by Dajon Tunnell
"Issac was amazing to work with me. He was knowledgeable, professional and able to save me money with more coverages than my last insurance agency."
We responded:
"Thank you so much for sharing this! We’re thrilled to hear Isaac was able to improve your coverage and save you money. 🙌 We’re grateful you chose Catie Walther State Farm here in Lewes, DE for your insurance needs and we’re always here if you need anything! 🌟"
Kim Smith
November 13, 2025
5
out of
5
rating by Kim Smith
"I met with Casey Sharpf today via phone , I needed a quote since I am relocating. Casey was fabulous A+ customer service, he was efficient and knew what I needed and was extremely helpful."
We responded:
"Thank you so much for your kind words! We’re so glad Casey was able to provide A+ customer service and make your relocation process a little easier. Helping new customers relocating to Delaware with efficient, knowledgeable support is what we’re all about. Welcome to the area, and thank you for choosing Catie Walther State Farm!"
John Shinn
November 11, 2025
5
out of
5
rating by John Shinn
"I called to ask a few questions about the insurance requirement on a new car and Gabby was exceedingly helpful in providing the info that I sought. I have always had exceptional service when I contact these State Farm folks, and I expect that it is just the normal level of service that they provide. Thank you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Gabby was able to assist you and provide the information you needed about your new car insurance requirements. Our team takes pride in offering exceptional service and making sure every customer feels supported. We truly appreciate you choosing Catie Walther State Farm for your insurance needs!"
Hatira Mirzayeva
November 11, 2025
5
out of
5
rating by Hatira Mirzayeva
"Casey Scharpf was very friendly, patient, and dedicated. He helped us choose the right car insurance coverage and even secured discounts for us. Casey took the time to answer all our questions thoroughly. He did an excellent job - highly recommended!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Casey provided friendly, patient, and dedicated service while helping you find the right car insurance coverage and discounts. Our team at Catie Walther State Farm in Lewes, DE always strives to make the insurance process easy and personalized. We truly appreciate your recommendation and your trust in our agency! — Catie Walther State Farm 📍 Lewes, DE | (302) 313-0303 | www.lewesdeinsurance.com"
Carol Chase
November 10, 2025
5
out of
5
rating by Carol Chase
"We always receive the quickest and most accurate service from Catie Walther's State Farm Insurance Agency in Lewes, DE. This morning we asked for quotes on 2 properties and a couple of hours later, Casey called us and walked us through the quotes he had prepared. We can only give Casey, Catie and her team the best rating possible. There is no better agency in Coastal Delaware."
We responded:
"Thank you so much for the wonderful feedback! 🌟 We’re thrilled to hear that Casey was able to provide you with quick, accurate service and clear guidance on your quotes. At Catie Walther State Farm Insurance Agency in Lewes, DE, we take pride in being your local, reliable choice for home, auto, and property insurance in Coastal Delaware. We truly appreciate your trust and continued support!"
Marisa L Reising
November 7, 2025
5
out of
5
rating by Marisa L Reising
"I wanted to bundle my car insurance with my homeowner's insurance that I have with State Farm for 5 years. I had the pleasure of speaking with Casey yesterday and what a wonderful experience I had. He was patient and explained everything that I needed to know with bundling both the car and home together. The savings that came my way on both from bundling was amazing and I was crazy not to keep everything with State Farm, so I did. As a Senior Citizen, every penny counts and every saving is a blessing. What is more important is how Casey presented himself. I could not have asked for a more pleasant, professional and knowledgeable State Farm Agent then Casey. He treated me with respect and was not overbearing or pushing to make a sale. Thank you, Casey."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Casey provided such professional, patient, and knowledgeable service while helping you bundle your auto and homeowners insurance. It’s great to know you’re enjoying the savings and benefits that come with keeping everything with State Farm. We truly appreciate your loyalty and trust in Catie Walther State Farm. "
Ms Murphy
November 4, 2025
5
out of
5
rating by Ms Murphy
"Always a pleasure doing business with Catie Walther’s Statefarm office. Called in to change my payment information & I spoke with Olivia D. What a delight she was, so very pleasant & patient. I appreciate the fact that I did not have to wait for a return call from my agent but that Olivia was able to handle the matter right away. Thank you Olivia for your wonderful service, I appreciate you."
We responded:
"Thank you for taking the time to share your experience with our State Farm office. We’re glad to hear that Olivia provided you with prompt, friendly, and knowledgeable service when updating your payment information. At Catie Walther State Farm in Lewes, we take pride in delivering excellent customer service and making every interaction easy and efficient. We truly appreciate your continued trust in our agency. — Catie Walther State Farm Team "
Bruce Seemon
October 27, 2025
1
out of
5
rating by Bruce Seemon
"2 weeks ago I wrote a glowing review. What a mistake that was. This is the most unprofessional agency I have ever dealt with. I later found out the Agent Elizabeth misrepresented my savings and other things were neglected to be mentioned at time of purchase. Upon realizing this, reached out to the owner. Who seemed apologetic about what happened. 8:45 Monday morning. She called me to rectify this. I pointed out numerous mistakes. She apologized and said she would get right into straightening it out. 3:00 hadn't heard anything, so I called to speak to her. Only to find out she left the office for the day and left it for one of her underlines to take care of it. This was aggravating, then I was told because they only had a Skeleton crew, they were not able to get to it yet. This Burnt my Biscuits. But if I was willing to wait she could do it right away. So your running with a Skeleton crew, the boss left for the Day. And you want me to now wait even longer. I am transferring my account to Tommy Taylor's Office. Your Office is a professional " EMBARRASSMENT " YOU NOT ONLY DROPPED THE BALL YOU DEFLATED IT."
We responded:
"We always aim to provide timely, transparent service and regret that the timing of that day caused frustration. We truly value every customer and will continue using feedback like yours to ensure situations like this are handled better in the future."
jiang beeson
October 21, 2025
5
out of
5
rating by jiang beeson
"Isaac Sermeno is awesome. He is so friendly and helpful."
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear Isaac was friendly and helpful. He truly enjoys making sure our customers feel taken care of. We appreciate you choosing Catie Walther State Farm for your insurance needs!"
cindy pellucci
October 15, 2025
5
out of
5
rating by cindy pellucci
"Elizabeth Axselle is FANTASTIC!"
We responded:
"Thank you for the 5-star shoutout for Elizabeth, and for trusting Catie Walther State Farm in Lewes, DE! We’re glad she delivered fantastic service."
Bonnie Garo
October 9, 2025
5
out of
5
rating by Bonnie Garo
"Isaac was ver patient, helpful and informative. He answered all my questions and even saved me some money."
We responded:
"Thank you so much! We’re thrilled to hear Isaac was very patient, helpful, and informative, answered all your questions, and even saved you money. We appreciate you choosing Catie Walther State Farm!"
Nanette Burns
October 3, 2025
5
out of
5
rating by Nanette Burns
"Isaac was so helpful, knowledgeable and took his time with all our questions. Highly recommend for life insurance!"
We responded:
"We’re so glad you had a great experience with Isaac! He’s always helpful, knowledgeable, and patient when walking through life insurance options. Thank you for your recommendation and for choosing Catie Walther State Farm!"
Leonel Velasquez
September 30, 2025
5
out of
5
rating by Leonel Velasquez
"Great customer service, very knowledgeable and kind agent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and felt supported by our knowledgeable and caring team. Providing excellent customer service is always our top priority, and we’re grateful for the opportunity to help protect what matters most to you."
Alicia Webb
September 29, 2025
5
out of
5
rating by Alicia Webb
"Gabby has amazing customer service. Whenever we speak she makes sure I feel heard and helps navigate us to a solution."
We responded:
"Thank you for sharing this kind feedback! We’re so glad to hear that Gabby made sure you felt heard and guided you to the right solution. She’s a true asset to our team, and we’ll be sure to pass along your appreciation!"
Liz Little
September 19, 2025
5
out of
5
rating by Liz Little
"Casey was very helpful with my policy review and saved me money."
We responded:
"Thank you for sharing your experience! We're so glad Casey was able to help with your policy review and save you money. Providing knowledgeable guidance and personalized service is what our team is all about. We truly appreciate you being a part of our State Farm Family! "
Stephen Mosher
August 29, 2025
5
out of
5
rating by Stephen Mosher
"Casey has been great, wonderful experience!"
We responded:
"Thank you for the review! We’re so glad to hear you had a wonderful experience with Casey. He’s a great part of our Catie Walther State Farm team and we appreciate you trusting us with your insurance needs in Lewes!"
Cate Withacee
August 29, 2025
5
out of
5
rating by Cate Withacee
"Olivia Daniell was a big help to me re Home Insurance and Auto. Because of the large increase in Home Insurance this year she made clear the different charges and worked with me re Auto Insurance and explained so I could understand the renewal for 2025-2026. She listened and answered all my questions with a smile. Backed up our conversation with a detailed e-mail. What an asset. Catherine"
We responded:
"Thank you, Catherine! We’re so glad Olivia was able to walk you through your home insurance increase and explain your auto insurance renewal and follow up with a clear email. She’s a true asset to our Catie Walther State Farm team, and we appreciate you trusting us with your Lewes insurance needs!"
Lisa Barrow
August 27, 2025
5
out of
5
rating by Lisa Barrow
"When we first called the office to ask questions about the process, Liz took all our information, did research on our questions and followed up immediately before our first visit. We were very impressed with her service. Then our agent, Issac Sermeno was fabulous. He was very knowledgeable, helpful and friendly. His service was excellent and he took his time to make sure we understood the different options. We bundled and moved all insurances to his office while saving money. I would highly recommend this StateFarm office for your insurance needs. And the bonus, they are right down the street versus an on-line experience with someone from "who knows where" that you can't get hold of! After our meeting with Issac, the business owner, Catie, came in to welcome us and thank us for choosing them. A great experience all around!"
We responded:
"Thank you so much for sharing your experience with our Catie Walther State Farm Agency here in Lewes! We’re so glad Liz was able to answer your questions right away and that Isaac provided the knowledgeable, friendly service that made bundling your auto, home, life, and renters insurance an easy decision—while also saving you money. We pride ourselves on being a local State Farm office you can walk into and trust, instead of an online-only experience. It means a lot that you noticed the personal touch of our whole team, and I was so happy to be able to welcome you myself. Thank you for recommending us for your Lewes insurance needs—we’re honored to be your good neighbors!"
KATHY FETNER
August 21, 2025
5
out of
5
rating by KATHY FETNER
"We have been with State Farm since 2007 and have been very pleased with their service. We met today with Casey Scharpf, going over all our policies to make sure we had the right coverage and were given the discounts provided. Casey did an excellent job explaining how some changes he suggested would be to our benefit. Always a pleasure doing business with State Farm, Catie Walther Agency"
We responded:
"Thank you so much for your loyalty to State Farm since 2007! We’re thrilled to hear Casey Scharpf provided excellent service in reviewing your policies, ensuring you had the right coverage and all available discounts. Our goal at the Catie Walther State Farm Agency is to make sure every customer understands their options and feels confident in their protection. We truly appreciate your trust and look forward to continuing to serve you!"
Hayes Glanden
August 21, 2025
5
out of
5
rating by Hayes Glanden
"I have been a State Farm customer for over 10 years, and recently had my first review with Amy, one of Catie's team members. The entire team was welcoming when I got to the office. Amy was completely prepared for our meeting and had recommendations for ways that I could better protect myself and my family ready before we sat down. Keep up the great work Catie Walther team!"
We responded:
"Thank you for being a loyal State Farm customer for over 10 years! We’re so glad to hear your first review with Amy was a positive experience. Our team at the Catie Walther State Farm Agency always strives to be welcoming, prepared, and focused on helping our customers protect themselves and their families. We truly appreciate your trust and look forward to continuing to provide excellent service."
Kathy Myer
August 20, 2025
5
out of
5
rating by Kathy Myer
"Casey was very knowledgeable, friendly and patient. I am considering bundling which seems to be the way to go, although still debating on some small details. Thanks Casey!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear Casey was knowledgeable, friendly, and patient in helping you explore your options. Bundling can often be a great way to simplify coverage and maximize savings, and we’re happy to answer any questions as you work through the details. We appreciate your trust in the Catie Walther State Farm Agency and look forward to assisting you further!"