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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martin Green

May 14, 2025

5  out of  5
rating by Martin Green
"Very Professional . Reviewed all my policies"
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Kim Moore

May 6, 2025

5  out of  5
rating by Kim Moore
"Moving from Maryland to Delaware required we change insurance companies as our company did not insure in DE. I contacted 3 insurance agents and provided the coverage included in our current insurance policies (home, car), Casey of Catie Walther Insurance was the only representative of the 3 agencies contacted that reached out to ask more detailed questions regarding our insurance needs. After 2 phone calls to fully understand what we were looking for, he was the first to provide the estimate for our insurance needs (including recommendations) and also provided the most reasonable cost. Ready to move forward, we then met with Casey at the office to go through the policies where he thoroughly answered our questions. It has been a wonderful experience working with Catie Walther Insurance and Casey. Really a small-town experience where you get to personally know your insurance agency — something we have missed in the last 40 years."
We responded:
"Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with Casey and Catie Walther Insurance. Moving from Maryland to Delaware can be a big transition, and we're glad to hear that Casey was able to provide the personalized service you were looking for. Our team prides itself on understanding our clients' unique insurance needs, and it’s great to know that Casey’s detailed approach and recommendations made a difference for you. We aim to create that small-town feel where you can personally connect with your insurance agency, and we’re thrilled that you felt that during your experience with us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Welcome to Delaware, and we look forward to serving you for many years to come!"
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kathleen wilson

May 4, 2025

5  out of  5
rating by kathleen wilson
"Casey Scharpf did a great job providing us with options for the best coverage available to us."
We responded:
"Thank you so much for the kind words! We’re glad to hear that Casey provided you with the best insurance coverage options to meet your needs. At Catie Walther State Farm in Lewes, we’re committed to helping our customers find the right auto, home, and life insurance protection. Thanks for trusting our local State Farm office!"
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James Wiegmann

May 2, 2025

5  out of  5
rating by James Wiegmann
"I was in need of auto and home insurance for an upcoming move to Lewes, Delaware from Baltimore, Maryland. I am so glad Catie Walther was recommended! Everyone who answered the phone was courteous and friendly. Casey skillfully handled all of my insurance needs. He was knowledgeable, polite, friendly and efficient. All of my concerns and questions were answered and I am feeling excited about having State Farm take care of all of my insurance needs. Who knew I would be excited for new insurance! Thanks very much Casey!"
We responded:
"Thank you so much for the thoughtful review and welcome to Lewes ! We’re so glad Catie Walther State Farm was recommended and that Casey was able to make the transition smooth and stress-free. It means a lot to hear that our team’s friendliness and professionalism stood out. We’re excited to be your new insurance home and look forward to being here for you every step of the way!"
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John & Lauren Rose

May 1, 2025

5  out of  5
rating by John & Lauren Rose
"Great office to work with and Gabby is awesome. Love State Farm!"
We responded:
"Thank you for the kind words! We’re thrilled to hear you’ve had a great experience with our office and that Gabby provided awesome service. At Catie Walther State Farm, we’re proud to offer reliable insurance and exceptional customer care. We appreciate your support and love for State Farm!"
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Tom Thunstrom

April 30, 2025

5  out of  5
rating by Tom Thunstrom
"I've been a long-time State Farm customer. Thank you Amy for your time meeting with me and talking through everything!"
We responded:
"Thank you for being a loyal State Farm customer—we truly appreciate your continued trust! We’re so glad Amy could take the time to walk through everything with you. Don’t hesitate to reach out if there’s ever anything else we can do for you!"
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Adam Lee

April 27, 2025

5  out of  5
rating by Adam Lee
"Wow. 🤯 Today, when considering what company to place my insurance with, my focus was on who has the lowest price. When I called Catie Walther State Farm I was immediately impressed with their focus on my needs and in educating me the protection I was paying for. They did a great job asking me about my family and priorities and then made recommendations that fit my budget. I ended up with more than car insurance. The team recommended a plan to cover my life insurance, homeowners insurance and health insurance needs. I feel like I now have an advisor who will be there when I need help, not just an 800 number. I also love how Catie and her team are involved in my local community like my kids’ local school. Highly recommend!!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear you felt supported and informed throughout the process. Our team’s goal is to make sure every family we work with feels confident in their coverage and protected in all the ways that matter most. It means a lot to us to be seen not just as an insurance provider, but as a true partner in protecting what’s most important to you. We’re honored to be part of your journey and are always here whenever you need us!"
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M Froh

April 26, 2025

5  out of  5
rating by M Froh
"It was a pleasure to speak with Olivia Daniell when I purchased a new vehicle and needed to have the new vehicle insured. She provided instructions and documents in a timely manner. I appreciate the great customer service Olivia provided for your office."
We responded:
"Thank you for sharing your experience! We’re so glad to hear Olivia provided you with timely support and excellent service. We truly appreciate your trust in our office and look forward to continuing to assist you!"
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Dave Beck

April 26, 2025

5  out of  5
rating by Dave Beck
"Amy Kelly spent more than 90 minutes reviewing with me all four policies that we have carried with State Farm for decades. She was clear and organized in her explanations of each policy and their coverages. With Amy's assistance, I was able to make immediate adjustments to each policy, as needed, and she was quick to follow up on any questions I had after I got home. He also presented me with two simple means of earning discounts on our premiums. Amy clearly has a strong background and experience in her field and provides her services in a friendly and professional manner."
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear how helpful and thorough Amy was during your insurance policy review. Providing clear guidance and personalized service is what we strive for, and we’re grateful for the opportunity to continue supporting you. We truly appreciate your loyalty to State Farm over the years!"
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Jeri Brophy

April 24, 2025

5  out of  5
rating by Jeri Brophy
"We are brand new to the area and chose the closest State Farm location on google maps. So glad this location is the one that popped up. We went to the office and sat with Casey. He was able to provide the policy that we went there for - and then saved us 30% on our auto insurance. Casey answered every question with real answers. He was patient while I dealt with phone tree hell trying to get through to my ex-insurance company to cancel their policies. Great office atmosphere among all the agents. All in all - we could not be happier with the entire process and people. Thank you, Casey, for making insurance purchasing a pleasant experience."
We responded:
"Thank you so much for the kind words and for trusting our office, especially as someone new to the area! We’re thrilled that Casey was able to help you not only get the coverage you needed but also save on your auto insurance. We know switching insurance can be a hassle, so we’re glad he could make the process smooth and stress-free. Welcome to the community—we’re so glad you found us, and we’re here whenever you need us! —Catie Walther State Farm Team"
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BradEmily Nash

April 23, 2025

5  out of  5
rating by BradEmily Nash
"Amy was very thorough in our annual review of our policies and explained all of the options available. We highly recommend her and are looking forward to working with her in our future transactions and needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amy provided you with a thorough review of your policies and clearly explained all your options. Your recommendation means a lot to us, and we look forward to continuing to assist you with your future insurance needs. If you have any further questions or require assistance, please don't hesitate to reach out!"
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Neil Garefino

April 21, 2025

5  out of  5
rating by Neil Garefino
"Gabby was very helpful and efficient handling my request today."
We responded:
"Thank you for your wonderful feedback! We're delighted to know that Gabby was able to assist you effectively. We appreciate you taking the time to share your experience and will make sure to recognize her hard work. If there's anything else you need, feel free to reach out anytime!"
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Tanya M

April 17, 2025

5  out of  5
rating by Tanya M
"💯% AWESOME AGENT ‼️ I am a current Statefarm customer having moved from NY to DE. I was very sad leaving my NY agent but after doing business with Casey W today I am confident that I will be in good hands. Casey was informative, patient, respectful, kind & most important… professional. Listening to what it was I needed in my insurance company & offering greater ideas & suggestions. Casey’s persona made me comfortable, safe & confident that I was receiving the very best in service. Casey W., I hope to have the pleasure of meeting you in person very soon but until then THANK YOU for the wonderful services rendered to me & GOD BLESS. Thank you Catie Walther for having such a wonderful agent to do business with. Hey Jake from Statefarm ! … you have nothing on Casey from Statefarm 🤗"
We responded:
"Thank you so much for your amazing review! We're delighted to hear about your positive experience with Casey. It’s wonderful to know that he was able to make your transition from NY to DE smooth and that he provided you with the support and guidance you needed. We truly appreciate your kind words and are thrilled to have Casey on our team. We look forward to serving you in the future, and we hope you get to meet Casey in person soon! Thank you for being a valued State Farm customer!"
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Sallie Horner

April 16, 2025

5  out of  5
rating by Sallie Horner
"Amy was cordial, knowledgeable and professional in my annual review, explaining coverage and helping find ways to save on my policies. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amy provided you with excellent service during your annual review. It's great to know that she was able to explain your coverage clearly and help you find ways to save on your policies. We appreciate your feedback and are here to assist you anytime!"
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Andrea Morrone

April 14, 2025

5  out of  5
rating by Andrea Morrone
"Gabby has been fantastic to work with. She is helping me submit all necessary paperwork to restore my driver discount. She is very responsive and wonderful customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Gabby has been fantastic in assisting you with your defensive driving discount. Providing excellent customer service is our top priority, and it's great to know that Gabby has made a positive impact. If you need any further assistance, please don’t hesitate to reach out!"
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Sunita Singh

April 8, 2025

5  out of  5
rating by Sunita Singh
"We were stunned when Travelers whom we’ve been insured with for over 20 years, told us the company can’t cover us in Delaware because we were too close to the coast. Our attorney gave us the name of a highly regarded State Farm agent but his office was all the way in Dover so we did some research because we like to deal with local businesses and found Catie Walther’s office in Lewes. Casey Scharpf responded with our homeowners’ insurance quote and we couldn’t be happier. He was very personable, efficient, helpful and professional and even though my husband and I agreed that we were not going to switch our car and umbrella policies from Travelers, that’s exactly what we did! Thank you, Casey Scharpf, for welcoming us to your State Farm family in Lewes. We wish you great success helping clients and may your business thrive in your new office!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Casey was able to assist you with your homeowners' insurance and that you felt welcomed into our State Farm family. It's always our goal to provide personalized and efficient service, and we're glad that Casey's efforts led you to reconsider your other policies as well. We truly appreciate your support of local businesses and your kind wishes for our success. If you need anything else in the future, don’t hesitate to reach out. Welcome aboard!"
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Cathy McNeill

April 8, 2025

5  out of  5
rating by Cathy McNeill
"Friendly and immediate attention to solve a problem with my auto renewal. Highly recommend this agency!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing prompt and friendly service is our top priority, and we're glad we could assist you with your auto renewal issue. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Christine Seltzer

April 2, 2025

5  out of  5
rating by Christine Seltzer
"Very courteous, knowledgeable, helpful and friendly!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback motivates us to continue providing excellent service. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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R. Donn

March 31, 2025

5  out of  5
rating by R. Donn
"Amy Kelly really helped us save money as compared to our previous insurer and made the process quick and straightforward. She asked all the right questions to make sure our coverage was complete. I highly recommend!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Amy was able to assist you in finding better coverage at a lower cost. Her dedication to ensuring you have the right coverage is truly appreciated. We value your recommendation and look forward to continuing to serve you in the future!"
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Ken Burleson

March 28, 2025

5  out of  5
rating by Ken Burleson
"Casey was professional answered all our questions in a timely manner"
We responded:
"Thank you for your kind words. We’re glad to hear that Casey provided timely and professional service. Delivering clear, helpful support is always our goal, and we appreciate the opportunity to assist you."
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Stephen Neitz

March 28, 2025

5  out of  5
rating by Stephen Neitz
"Casey is a very thorough and pleasant fellow who after reviewing my auto policies offered me a discount on an umbrella policy. As I am generally an old curmudgeon, I was pleased with his hanging in there with me and will gladly work with him in the future."
We responded:
"Thank you for your thoughtful feedback. We’re pleased to hear that Casey provided you with a thorough and positive experience. He takes great pride in helping our customers find the right coverage and savings. We truly value your trust and look forward to continuing to serve you in the future."
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Richard

March 13, 2025

5  out of  5
rating by Richard
"Professional and easy to deal with would and have recommended this company/group to friends and family."
We responded:
"Thank you for your support and for sharing your experience! We’re glad to hear you found our team professional and easy to work with. Your recommendations mean a lot to us, and we’re always here if you need anything!"
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Marylou Pagnotta

March 13, 2025

5  out of  5
rating by Marylou Pagnotta
"Casey was very knowledgeable and went above and beyond to assist me."
We responded:
"Thank you for your kind words! We’re thrilled to hear that Casey provided such great service and went the extra mile to assist you. We appreciate your feedback!"
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Pat Dunn

March 8, 2025

5  out of  5
rating by Pat Dunn
"Liz gets 5 stars from us. She helped us with adding a new car to our policy. It took 1 phone call and about 10 minutes. Easy peasy! Highly recommend this agency & Liz!"
We responded:
"Thank you so much for your incredible feedback! We’re thrilled to hear how Gabby went above and beyond to assist you with your claim. Her dedication to jumping in, making the process smoother, and ensuring you got the help you needed is a shining example of the service we strive to provide at Catie Walther State Farm. We truly appreciate your trust and recommendation. "
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Kelli Bock

March 5, 2025

5  out of  5
rating by Kelli Bock
"My husband and I recently had a policy review with Isaac Sermeno. It was a pleasure working with him. He answered all of our questions as we went line by line through our current policies. We will definitely make some changes and add a policy for our jewelry. It is easy to understand why he is a team leader. Thank you Isaac for your great customer service!"
We responded:
"Thank you for your kind words! We’re glad Isaac provided excellent customer service and helped you with your policy review. Making sure your insurance coverage fits your needs is our priority. We appreciate your trust in Catie Walther State Farm! "