State Farm® Insurance Agent Catie Walther
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bruce Seemon
October 27, 2025
"2 weeks ago I wrote a glowing review. What a mistake that was. This is the most unprofessional agency I have ever dealt with. I later found out the Agent Elizabeth misrepresented my savings and other things were neglected to be mentioned at time of purchase. Upon realizing this, reached out to the owner. Who seemed apologetic about what happened. 8:45 Monday morning. She called me to rectify this. I pointed out numerous mistakes. She apologized and said she would get right into straightening it out. 3:00 hadn't heard anything, so I called to speak to her. Only to find out she left the office for the day and left it for one of her underlines to take care of it. This was aggravating, then I was told because they only had a Skeleton crew, they were not able to get to it yet. This Burnt my Biscuits. But if I was willing to wait she could do it right away. So your running with a Skeleton crew, the boss left for the Day. And you want me to now wait even longer. I am transferring my account to Tommy Taylor's Office. Your Office is a professional " EMBARRASSMENT " YOU NOT ONLY DROPPED THE BALL YOU DEFLATED IT."
"We always aim to provide timely, transparent service and regret that the timing of that day caused frustration. We truly value every customer and will continue using feedback like yours to ensure situations like this are handled better in the future."
jiang beeson
October 21, 2025
"Isaac Sermeno is awesome. He is so friendly and helpful."
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear Isaac was friendly and helpful. He truly enjoys making sure our customers feel taken care of. We appreciate you choosing Catie Walther State Farm for your insurance needs!"
cindy pellucci
October 15, 2025
"Elizabeth Axselle is FANTASTIC!"
"Thank you for the 5-star shoutout for Elizabeth, and for trusting Catie Walther State Farm in Lewes, DE! We’re glad she delivered fantastic service."
Bonnie Garo
October 9, 2025
"Isaac was ver patient, helpful and informative. He answered all my questions and even saved me some money."
"Thank you so much! We’re thrilled to hear Isaac was very patient, helpful, and informative, answered all your questions, and even saved you money. We appreciate you choosing Catie Walther State Farm!"
Nanette Burns
October 3, 2025
"Isaac was so helpful, knowledgeable and took his time with all our questions. Highly recommend for life insurance!"
"We’re so glad you had a great experience with Isaac! He’s always helpful, knowledgeable, and patient when walking through life insurance options. Thank you for your recommendation and for choosing Catie Walther State Farm!"
Leonel Velasquez
September 30, 2025
"Great customer service, very knowledgeable and kind agent."
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and felt supported by our knowledgeable and caring team. Providing excellent customer service is always our top priority, and we’re grateful for the opportunity to help protect what matters most to you."
Alicia Webb
September 29, 2025
"Gabby has amazing customer service. Whenever we speak she makes sure I feel heard and helps navigate us to a solution."
"Thank you for sharing this kind feedback! We’re so glad to hear that Gabby made sure you felt heard and guided you to the right solution. She’s a true asset to our team, and we’ll be sure to pass along your appreciation!"
Liz Little
September 19, 2025
"Casey was very helpful with my policy review and saved me money."
"Thank you for sharing your experience! We're so glad Casey was able to help with your policy review and save you money. Providing knowledgeable guidance and personalized service is what our team is all about. We truly appreciate you being a part of our State Farm Family! "
Stephen Mosher
August 29, 2025
"Casey has been great, wonderful experience!"
"Thank you for the review! We’re so glad to hear you had a wonderful experience with Casey. He’s a great part of our Catie Walther State Farm team and we appreciate you trusting us with your insurance needs in Lewes!"
Cate Withacee
August 29, 2025
"Olivia Daniell was a big help to me re Home Insurance and Auto. Because of the large increase in Home Insurance this year she made clear the different charges and worked with me re Auto Insurance and explained so I could understand the renewal for 2025-2026. She listened and answered all my questions with a smile. Backed up our conversation with a detailed e-mail. What an asset. Catherine"
"Thank you, Catherine! We’re so glad Olivia was able to walk you through your home insurance increase and explain your auto insurance renewal and follow up with a clear email. She’s a true asset to our Catie Walther State Farm team, and we appreciate you trusting us with your Lewes insurance needs!"
Lisa Barrow
August 27, 2025
"When we first called the office to ask questions about the process, Liz took all our information, did research on our questions and followed up immediately before our first visit. We were very impressed with her service. Then our agent, Issac Sermeno was fabulous. He was very knowledgeable, helpful and friendly. His service was excellent and he took his time to make sure we understood the different options. We bundled and moved all insurances to his office while saving money. I would highly recommend this StateFarm office for your insurance needs. And the bonus, they are right down the street versus an on-line experience with someone from "who knows where" that you can't get hold of! After our meeting with Issac, the business owner, Catie, came in to welcome us and thank us for choosing them. A great experience all around!"
"Thank you so much for sharing your experience with our Catie Walther State Farm Agency here in Lewes! We’re so glad Liz was able to answer your questions right away and that Isaac provided the knowledgeable, friendly service that made bundling your auto, home, life, and renters insurance an easy decision—while also saving you money. We pride ourselves on being a local State Farm office you can walk into and trust, instead of an online-only experience. It means a lot that you noticed the personal touch of our whole team, and I was so happy to be able to welcome you myself. Thank you for recommending us for your Lewes insurance needs—we’re honored to be your good neighbors!"
KATHY FETNER
August 21, 2025
"We have been with State Farm since 2007 and have been very pleased with their service. We met today with Casey Scharpf, going over all our policies to make sure we had the right coverage and were given the discounts provided. Casey did an excellent job explaining how some changes he suggested would be to our benefit. Always a pleasure doing business with State Farm, Catie Walther Agency"
"Thank you so much for your loyalty to State Farm since 2007! We’re thrilled to hear Casey Scharpf provided excellent service in reviewing your policies, ensuring you had the right coverage and all available discounts. Our goal at the Catie Walther State Farm Agency is to make sure every customer understands their options and feels confident in their protection. We truly appreciate your trust and look forward to continuing to serve you!"
Hayes Glanden
August 21, 2025
"I have been a State Farm customer for over 10 years, and recently had my first review with Amy, one of Catie's team members. The entire team was welcoming when I got to the office. Amy was completely prepared for our meeting and had recommendations for ways that I could better protect myself and my family ready before we sat down. Keep up the great work Catie Walther team!"
"Thank you for being a loyal State Farm customer for over 10 years! We’re so glad to hear your first review with Amy was a positive experience. Our team at the Catie Walther State Farm Agency always strives to be welcoming, prepared, and focused on helping our customers protect themselves and their families. We truly appreciate your trust and look forward to continuing to provide excellent service."
Kathy Myer
August 20, 2025
"Casey was very knowledgeable, friendly and patient. I am considering bundling which seems to be the way to go, although still debating on some small details. Thanks Casey!"
"Thank you for sharing your experience! We’re so glad to hear Casey was knowledgeable, friendly, and patient in helping you explore your options. Bundling can often be a great way to simplify coverage and maximize savings, and we’re happy to answer any questions as you work through the details. We appreciate your trust in the Catie Walther State Farm Agency and look forward to assisting you further!"
Frank Hollister
August 13, 2025
"Olivia is fantastic! Responsive, friendly and knowledgeable!"
"Thank you so much for your kind words! We’re thrilled to hear that you found Olivia to be fantastic, responsive, friendly, and knowledgeable. We’re lucky to have her on our team and glad she was able to provide you with a great experience. We appreciate you being a customer at Catie Walther State Farm! "
Ronald Jacobs
August 8, 2025
"Great service"
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our office. Your satisfaction is our top priority, and your feedback motivates our team to keep delivering the best possible service."
Ingrid Martinez
August 8, 2025
"Gracias a Isaac por su gran gestión en el seguro de carro que adquiri, la verdad muy profesional y paciente y lo mejor de todo es bilingüe !"
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Isaac pudo ayudarle con su seguro de carro y que encontró en él un servicio profesional, paciente y bilingüe. Estamos orgullosos de tenerlo en nuestro equipo y de poder atenderle de la mejor manera. "
Ashley Ropell
August 8, 2025
"Casey Scharpf was extremely helpful and the best salesperson on the team! Would highly recommend"
"Thank you so much for your wonderful feedback! We’re delighted to hear that Casey provided such helpful and outstanding service. Your recommendation means a lot to us, and we’re proud to have Casey on our team. If you need anything else, we’re always here to help!"
Tom Albrecht
August 8, 2025
"These folks are very pleasant, professional and responsive. I will definitely recommend them to anybody shopping for insurance"
"Thank you so much for your kind words! We’re thrilled to hear that you found our team pleasant, professional, and responsive. We truly appreciate your recommendation and are always here to help with any insurance needs!"
Mary Schofield
August 2, 2025
"I was checking around for new policies for my homeowners insurance and auto insurance. I had the pleasure of speaking with Casey Scharpf, he took the time and patience to explain my new policies which was much appreciated. I also am thrilled to speak to a live person unlike the big company I’m leaving from. Thank You Casey and State Farm for easing my mind!!! Mary Schofield"
"Thank you for the thoughtful review! We’re so glad you had a great experience with Casey. He truly takes the time to make sure our customers feel confident and informed. We’re proud to offer that personal touch at Catie Walther State Farm, real people, real service, and support you can count on for your insurance needs. Welcome to our agency!"
TIMOTHY MALAK
August 1, 2025
"We have had nothing but an excellent experience with this agency. Jake, Amy and now Olivia have been phenomenal and a pleasure to work with."
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had an excellent experience with our agency. The entire team at Catie Walther State Farm is truly dedicated to providing top-notch service. We appreciate your trust and look forward to continuing to support you! — Catie Walther State Farm Agency "
Matthew Hopper
August 1, 2025
"After my car was broken into and unsure what to do, I called into Catie Walther’s office and spoke with Amy who helped guide me through the insurance claim process. She was helpful with answering all my questions and brainstorming how to get me back on the road quickly and safely. Although it was a stressful morning, Amy made the situation manageable. Very grateful to be a policyholder here!"
"After my car was broken into and unsure what to do, I called into Catie Walther’s office and spoke with Amy who helped guide me through the insurance claim process. She was helpful with answering all my questions and brainstorming how to get me back on the road quickly and safely. Although it was a stressful morning, Amy made the situation manageable. Very grateful to be a policyholder here!"
Tabitha Vinciguerra
August 1, 2025
"Catie Walther is an incredibly dedicated, caring and genuine professional, always a great source of knowledge and support. Her passion for helping others is so evident in the way she treats anyone she meets including her team, her clients, and the care she puts into all community outreach events."
"Thank you so much for the kind words! At Catie Walther State Farm, we’re passionate about supporting our clients, our team, and the community we serve. Our dedication, knowledge, and genuine care are at the heart of everything we do, from providing reliable insurance support to giving back through local community events. We truly appreciate your support!"
Bonnie Tress
August 1, 2025
"Catie Walther’s State Farm Agency went above and beyond to service our family’s needs. Their genuine care and commitment was evident from the start. We were so happy with our experience and feel secure knowing we are protected with an agency that truly cares. Cant recommend them enough!"
"Thank you for the wonderful review! At Catie Walther State Farm Agency, we’re committed to going above and beyond to serve our customers’ insurance needs with genuine care and personalized support. We’re so glad your family felt taken care of and secure,it’s exactly what we strive for. Your recommendation means the world to us!"
Vincent Thompson
July 31, 2025
"If you have a question during her operating hours, your call will be answered by a real person who is qualified to respond to your concern. A friendly and professional staff who are eager to help you with your insurance needs."
"Thank you for the great feedback! Our friendly and professional State Farm team is always here during business hours to ensure your call is answered by a real person! Someone qualified and eager to help with all your insurance needs. We’re committed to providing the personal service you deserve!"