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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Johnson

December 24, 2025

5  out of  5
rating by Michael Johnson
"Isaac was very personable and knowledgeable. He explained everything to me that I needed to know about renters insurance and my automobile needs. I feel very confident in the choices I made. Thank you Isaac!"
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Mary Ann Truitt

December 23, 2025

5  out of  5
rating by Mary Ann Truitt
"I have known Gabby for many years. She is a wonderful customer service representative, knowledgeable, pleasant and so helpful!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your long standing experience with Gabby. She truly is knowledgeable, pleasant, and always goes above and beyond to provide excellent customer service. We’re grateful to have her on our team and appreciate you taking the time to share your experience!"
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Callie Habovick

December 22, 2025

5  out of  5
rating by Callie Habovick
"Casey was such a pleasure to work with! He was so thorough with the entire process and helped me get auto+renter's insurance for a much lower rate! He was so quick and effecient and really wanted to get me the best deals possible! I can't say enough great things about my experience!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Casey provided such great service and made the process quick, efficient, and thorough. Helping you save money while explaining auto and renter’s insurance options clearly is always our goal. We truly appreciate your kind words and are grateful you chose our team, we’re always here if you need anything!"
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Galerie Rousseau

December 22, 2025

5  out of  5
rating by Galerie Rousseau
"Gabby has been so kind and helpful. Switched to state farm because their renter insurance bundled with my car insurance has saved me a lot of money. Has always been quick to answer questions when buying new vehicles and adding drivers."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Gabby has been so kind, helpful, and responsive. Helping customers save money by bundling renters and auto insurance especially when buying new vehicles or adding drivers is exactly what we strive for. We truly appreciate you choosing State Farm and our office, and we’re always here whenever you have questions or need assistance."
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Galerie Rousseau

December 22, 2025

5  out of  5
rating by Galerie Rousseau
"Great service from the staff. Always been quick to answer questions and concerns. Kind and patient when I had insurance questions about a family member moving into state."
We responded:
"Thank you for the great review! We truly appreciate your kind words about our team and service. Providing quick responses, clear answers, and patient guidance especially with insurance questions involving family members and out-of-state moves is very important to us. We’re grateful for the opportunity to help and look forward to continuing to serve you with the same great service you’ve come to expect."
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diane thornberg

December 18, 2025

5  out of  5
rating by diane thornberg
"Olivia is the best! She immediately handled my issue. Thank you!"
We responded:
"Thank you so much for the kind words! ⭐️We’re thrilled to hear Olivia was able to jump right in and take care of your issue quickly. She truly is the best, and we’re lucky to have her on our team. We appreciate you choosing us and taking the time to leave a review!"
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Michel Samaha

December 16, 2025

5  out of  5
rating by Michel Samaha
"Olivia was very courteous and efficient"
We responded:
"Thank you so much for the kind review! We’re so happy to hear that Olivia was courteous and efficient! She truly does a great job taking care of our customers. We appreciate you choosing our office and are always here if you need anything!"
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Cayman Rojas

December 12, 2025

5  out of  5
rating by Cayman Rojas
"a hassle free experience - new renters+auto bundle all in ~45 min. Thank you Casey for the help!"
We responded:
"We love hearing this! Thank you! So happy we could get your renters and auto bundle taken care of quickly and easily. Big thanks for recognizing Casey too!"
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Tyler Garrett

November 20, 2025

5  out of  5
rating by Tyler Garrett
"Casey was so helpful and helped us get better coverage at a lower rate! Couldn’t have ask for a better experience."
We responded:
"Thank you so much for your fantastic review! We’re thrilled that Casey provided exceptional support and helped you secure improved coverage at a more affordable rate. Delivering outstanding service and value is what we strive for, and it’s rewarding to know we exceeded your expectations. We truly appreciate your trust and look forward to continuing to serve you with the best solutions!"
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Rachel Busher

November 18, 2025

4  out of  5
rating by Rachel Busher
"Casey at Catie Walther’s State Farm in Lewes made the entire process of acquiring home owners insurance and car insurance for our move to Delaware. Easy to access. Prompt replies. Patient and personable. Reasonable rates. Thank you!"
We responded:
"Thank you so much for sharing this! We’re thrilled to hear Casey was able to make your transition to Delaware a smooth one. He prides himself on being responsive and easy to work with, and I’m glad that came through. We appreciate you choosing our Lewes State Farm office for your home and auto coverage. Welcome to the area, and please reach out anytime you need us! —Catie Walther State Farm, Lewes DE "
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Roger O

November 18, 2025

5  out of  5
rating by Roger O
"I needed help with an insurance claim and processing. Catie and her team, Gabby and Casey took ownership of the information and services I required to get a solution. I applaud Catie and her Team and the local office for their help. State Farm in Lewes is a great neighbor!"
We responded:
"Thank you for trusting Catie Walther State Farm team! Gabby and Casey were glad to support you through the claims process. We’re here whenever you need us."
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Melissa A Rodgers

November 17, 2025

5  out of  5
rating by Melissa A Rodgers
"I had a great experience working with Casey Scharpf at this State Farm Agency in Delaware. He was incredibly helpful and explained the insurance options/benefits in great detail, which I appreciated because I am now a car owner after not owning or insuring one for many many years (I lived in cities and have relied on public transportation). He went above and beyond and even gave advice about getting my new car registered in DE (currently registered out-of-state. Highly recommend!"
We responded:
"Thank you so much for this wonderful review and for trusting our office with your new car insurance! 🚗✨ We’re so glad Casey was able to walk you through all the coverage options and help make the transition back to car ownership (and getting everything set up in Delaware) feel easier. Welcome to the Catie Walther State Farm family! We’re always here if you have questions or need to review anything as life changes."
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Dajon Tunnell

November 17, 2025

5  out of  5
rating by Dajon Tunnell
"Issac was amazing to work with me. He was knowledgeable, professional and able to save me money with more coverages than my last insurance agency."
We responded:
"Thank you so much for sharing this! We’re thrilled to hear Isaac was able to improve your coverage and save you money. 🙌 We’re grateful you chose Catie Walther State Farm here in Lewes, DE for your insurance needs and we’re always here if you need anything! 🌟"
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John Shinn

November 11, 2025

5  out of  5
rating by John Shinn
"I called to ask a few questions about the insurance requirement on a new car and Gabby was exceedingly helpful in providing the info that I sought. I have always had exceptional service when I contact these State Farm folks, and I expect that it is just the normal level of service that they provide. Thank you."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Gabby was able to assist you and provide the information you needed about your new car insurance requirements. Our team takes pride in offering exceptional service and making sure every customer feels supported. We truly appreciate you choosing Catie Walther State Farm for your insurance needs!"
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Carol Chase

November 10, 2025

5  out of  5
rating by Carol Chase
"We always receive the quickest and most accurate service from Catie Walther's State Farm Insurance Agency in Lewes, DE. This morning we asked for quotes on 2 properties and a couple of hours later, Casey called us and walked us through the quotes he had prepared. We can only give Casey, Catie and her team the best rating possible. There is no better agency in Coastal Delaware."
We responded:
"Thank you so much for the wonderful feedback! 🌟 We’re thrilled to hear that Casey was able to provide you with quick, accurate service and clear guidance on your quotes. At Catie Walther State Farm Insurance Agency in Lewes, DE, we take pride in being your local, reliable choice for home, auto, and property insurance in Coastal Delaware. We truly appreciate your trust and continued support!"
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Marisa L Reising

November 7, 2025

5  out of  5
rating by Marisa L Reising
"I wanted to bundle my car insurance with my homeowner's insurance that I have with State Farm for 5 years. I had the pleasure of speaking with Casey yesterday and what a wonderful experience I had. He was patient and explained everything that I needed to know with bundling both the car and home together. The savings that came my way on both from bundling was amazing and I was crazy not to keep everything with State Farm, so I did. As a Senior Citizen, every penny counts and every saving is a blessing. What is more important is how Casey presented himself. I could not have asked for a more pleasant, professional and knowledgeable State Farm Agent then Casey. He treated me with respect and was not overbearing or pushing to make a sale. Thank you, Casey."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Casey provided such professional, patient, and knowledgeable service while helping you bundle your auto and homeowners insurance. It’s great to know you’re enjoying the savings and benefits that come with keeping everything with State Farm. We truly appreciate your loyalty and trust in Catie Walther State Farm. "
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Ms Murphy

November 4, 2025

5  out of  5
rating by Ms Murphy
"Always a pleasure doing business with Catie Walther’s Statefarm office. Called in to change my payment information & I spoke with Olivia D. What a delight she was, so very pleasant & patient. I appreciate the fact that I did not have to wait for a return call from my agent but that Olivia was able to handle the matter right away. Thank you Olivia for your wonderful service, I appreciate you."
We responded:
"Thank you for taking the time to share your experience with our State Farm office. We’re glad to hear that Olivia provided you with prompt, friendly, and knowledgeable service when updating your payment information. At Catie Walther State Farm in Lewes, we take pride in delivering excellent customer service and making every interaction easy and efficient. We truly appreciate your continued trust in our agency. — Catie Walther State Farm Team "
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Bruce Seemon

October 27, 2025

1  out of  5
rating by Bruce Seemon
"2 weeks ago I wrote a glowing review. What a mistake that was. This is the most unprofessional agency I have ever dealt with. I later found out the Agent Elizabeth misrepresented my savings and other things were neglected to be mentioned at time of purchase. Upon realizing this, reached out to the owner. Who seemed apologetic about what happened. 8:45 Monday morning. She called me to rectify this. I pointed out numerous mistakes. She apologized and said she would get right into straightening it out. 3:00 hadn't heard anything, so I called to speak to her. Only to find out she left the office for the day and left it for one of her underlines to take care of it. This was aggravating, then I was told because they only had a Skeleton crew, they were not able to get to it yet. This Burnt my Biscuits. But if I was willing to wait she could do it right away. So your running with a Skeleton crew, the boss left for the Day. And you want me to now wait even longer. I am transferring my account to Tommy Taylor's Office. Your Office is a professional " EMBARRASSMENT " YOU NOT ONLY DROPPED THE BALL YOU DEFLATED IT."
We responded:
"We always aim to provide timely, transparent service and regret that the timing of that day caused frustration. We truly value every customer and will continue using feedback like yours to ensure situations like this are handled better in the future."
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jiang beeson

October 21, 2025

5  out of  5
rating by jiang beeson
"Isaac Sermeno is awesome. He is so friendly and helpful."
We responded:
"Thank you so much for sharing your experience! 🌟 We’re thrilled to hear Isaac was friendly and helpful. He truly enjoys making sure our customers feel taken care of. We appreciate you choosing Catie Walther State Farm for your insurance needs!"
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cindy pellucci

October 15, 2025

5  out of  5
rating by cindy pellucci
"Elizabeth Axselle is FANTASTIC!"
We responded:
"Thank you for the 5-star shoutout for Elizabeth, and for trusting Catie Walther State Farm in Lewes, DE! We’re glad she delivered fantastic service."
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Bonnie Garo

October 9, 2025

5  out of  5
rating by Bonnie Garo
"Isaac was ver patient, helpful and informative. He answered all my questions and even saved me some money."
We responded:
"Thank you so much! We’re thrilled to hear Isaac was very patient, helpful, and informative, answered all your questions, and even saved you money. We appreciate you choosing Catie Walther State Farm!"
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Nana B

October 3, 2025

5  out of  5
rating by Nana B
"Isaac was so helpful, knowledgeable and took his time with all our questions. Highly recommend for life insurance!"
We responded:
"We’re so glad you had a great experience with Isaac! He’s always helpful, knowledgeable, and patient when walking through life insurance options. Thank you for your recommendation and for choosing Catie Walther State Farm!"
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Leonel Velasquez

September 30, 2025

5  out of  5
rating by Leonel Velasquez
"Great customer service, very knowledgeable and kind agent."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and felt supported by our knowledgeable and caring team. Providing excellent customer service is always our top priority, and we’re grateful for the opportunity to help protect what matters most to you."
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Alicia Webb

September 29, 2025

5  out of  5
rating by Alicia Webb
"Gabby has amazing customer service. Whenever we speak she makes sure I feel heard and helps navigate us to a solution."
We responded:
"Thank you for sharing this kind feedback! We’re so glad to hear that Gabby made sure you felt heard and guided you to the right solution. She’s a true asset to our team, and we’ll be sure to pass along your appreciation!"
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Liz Little

September 19, 2025

5  out of  5
rating by Liz Little
"Casey was very helpful with my policy review and saved me money."
We responded:
"Thank you for sharing your experience! We're so glad Casey was able to help with your policy review and save you money. Providing knowledgeable guidance and personalized service is what our team is all about. We truly appreciate you being a part of our State Farm Family! "