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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Ronald LeRoy

June 25, 2025

5  out of  5
rating by David Ronald LeRoy
"Assessable and responsive."
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Diane Kichline

June 20, 2025

5  out of  5
rating by Diane Kichline
"Elizabeth Axselle is an extraordinary agent. I needed assistance to get into my State Farm app. Everything I tried, I seemed to make it worse. Elizabeth spent an hour with me on a given afternoon. I was completely stressed out , so Elizabeth suggested we connect the following day. That sounded great. When the next day came, Elizabeth emailed me two possible times to connect- one in the am and one in the pm. AND, she offered to come by my house on her way home from work. I initially didn’t want to take advantage of her generous offer, yet the day got away from me. ELIZABETH CAME TO MY HOME ON A FRIDAY AFTERNOON TO SET UP MY ONLINE APP. THIS IS ABOVE AND BEYOND EXPECTATIONS!!! I WAS VERY GRATEFUL !!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! Elizabeth is truly an asset to our State Farm team, and we’re so glad she could go above and beyond to help you get your State Farm app set up. We know technology can be frustrating sometimes, and we’re proud to have team members like Elizabeth who step in with patience, care, and a personal touch. We’re grateful for your trust in our agency!"
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Diane Kichline

June 20, 2025

5  out of  5
rating by Diane Kichline
"Olivia was willing to take my call to review recent changes to my homeowners policy. She pulled up my policy, so we were both looking at the same document. She displayed effective communication skills- including listening skills. I needed to review 4-5 listings in the policy. Olivia was willing and thoroughly able to speak to these issues. I am grateful."
We responded:
"Thank you so much for your thoughtful review! We’re glad Olivia was able to provide the detailed support you needed. Clear communication and great customer service are top priorities for our State Farm team, and it’s wonderful to hear that Olivia delivered on both. We appreciate you choosing Catie Walther State Farm and are always here to help with your insurance needs!"
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David Cheplick

June 19, 2025

5  out of  5
rating by David Cheplick
"Casey did a great job assisting us with our State Farm insurance bundle for home and auto. He saved us over $1500. Great job, Casey. Thanks from David and Liz"
We responded:
"Thank you, David and Liz! We’re so glad to hear Casey was able to help you bundle your State Farm home and auto insurance and save over $1,500—that’s a big win! Our team at Catie Walther State Farm is committed to helping customers find the right coverage at the right price. We appreciate your trust and are happy to have you as part of our State Farm family. Great job, Casey!"
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Juliana Cheplick

June 19, 2025

5  out of  5
rating by Juliana Cheplick
"Catie did a great job getting our new home and auto insurance policies set up for Delaware. Thanks for all your good work. Liz and Dave"
We responded:
"Thank you, Liz and Dave! We’re so glad we were able to help you get everything set up for your new home and auto insurance policies here in Delaware. It’s always our goal to make the transition smooth and stress-free. We appreciate your kind words and are excited to be your local State Farm team! "
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Bill Fallon

June 19, 2025

5  out of  5
rating by Bill Fallon
"Great job on updating our home & auto coverages and save us big $ on our auto & homeowners premiums. Very responsive. Many thanks."
We responded:
"Thank you so much for the great review! We’re glad we could help update your home and auto insurance coverages and save you money on your premiums. Providing responsive, personalized service is what we strive for every day. We appreciate the opportunity to be your local State Farm team here in Delaware—thank you for choosing us!"
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Robert Frank

June 16, 2025

5  out of  5
rating by Robert Frank
"I have been a State Farm customer for Home and Auto for about 45 years and with several agents. I met with Mark Bohle today and reviewed my auto/home policies. He was very knowledgeable and gave me several things to think about relative to my current coverage and some additional coverages that are available. We are considering some of these. All in all a very productive meeting"
We responded:
"Thank you for your continued loyalty as a State Farm customer for over 45 years, we truly appreciate your trust in us for both your auto and home insurance needs. We’re so glad to hear that Mark provided a knowledgeable and productive review of your policies and helped you explore additional coverage options. Our goal at the Catie Walther State Farm Agency is to ensure every customer feels informed and protected. We’re here whenever you’re ready to take the next step!"
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rebecca langlitz

June 16, 2025

5  out of  5
rating by rebecca langlitz
"Casey was great! I have been looking for cheaper insurance for some time and when state farm originally reached out the rate was higher but Casey asked if he could keep checking and call me back if the rate dropped and He called today stating rate dropped saving me over $50 a month. I am thrilled to finally be done with Progressive. They really suck all the way around."
We responded:
"Thank you so much for your kind words and for sharing your experience! We’re glad Casey was able to follow up and help you find a better rate—it’s always our goal to provide personalized service and real savings when possible. We’re excited to have you with State Farm and part of the Catie Walther Agency family. Welcome aboard!"
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Ashley Benedict

June 16, 2025

5  out of  5
rating by Ashley Benedict
"Gabby Costello has been a fantastic insurance partner to our family. She is proactive at reaching out to ensure we are timely on our insurance annual reviews, prompt at responding back to any questions or needs and is incredibly friendly + professional. We are confident in the services with State Farm, particular to our great relationships!! We wouldn't hesitate to recommend Catie Walther and team to anyone looking for insurance needs."
We responded:
"Thank you for your thoughtful review! We’re so glad to hear that Gabby has been such a helpful and reliable insurance partner for your family. Providing proactive service, timely communication, and building strong relationships are exactly what we strive for at the Catie Walther State Farm Agency. We truly appreciate your confidence in us and your kind recommendation!"
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RJ K

June 6, 2025

5  out of  5
rating by RJ K
"Great responsive customer service! I needed an update on our homeowner's policy, and it was done is an hour! Thanks, Catie and Elizabeth!"
We responded:
"Thank you so much for the kind words! We’re glad we could help get your update taken care of quickly. Elizabeth and the whole team always aim to make things easy and efficient! "
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hw smithson

June 4, 2025

5  out of  5
rating by hw smithson
"Catie Walters is very knowledgeable and at a recent meeting she was extremely helpful. I plan on continuing working with Catie and highly recommend her to my friends and neighbors."
We responded:
"Thank you so much for the kind words and recommendation! We’re so glad the recent meeting was helpful and that you felt supported throughout the process. We work hard to provide knowledgeable, personalized service to every customer. We appreciate your continued trust and look forward to assisting your friends and neighbors with their insurance needs!"
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Scott Fischer

June 3, 2025

5  out of  5
rating by Scott Fischer
"Anytime I have a request regarding my policies, Catie and her team respond faster than any agency I have ever dealt with. They answer questions and make modifications quickly."
We responded:
"Thank you so much for your review! We’re thrilled to hear that you’ve had such a positive experience with our team. Providing fast, reliable service is always our goal, and we’re grateful for the opportunity to take care of your insurance needs!"
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Michael Staples

May 30, 2025

5  out of  5
rating by Michael Staples
"Quick and efficient State Farm insurance services by Olivia. Thanks."
We responded:
"Thank you for the kind words! We’re so glad Olivia was able to provide quick and efficient service. We appreciate you choosing Catie Walther State Farm for your insurance needs!"
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Peggy Glenn

May 23, 2025

5  out of  5
rating by Peggy Glenn
"Mark was friendly and very helpful. I highly recommend this office for insurance needs."
We responded:
"Thank you so much for the recommendation! We’re thrilled to hear that Mark provided friendly and helpful service. At Catie Walther State Farm, we’re committed to making your insurance experience as smooth and supportive as possible. We appreciate you trusting us with your insurance needs!"
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Cheree Wagner

May 21, 2025

5  out of  5
rating by Cheree Wagner
"Gabby was great to work with and was able to help me transfer my Delaware auto policy into a Pennsylvania auto policy with ease. Great service!"
We responded:
"Thank you for the kind words! We’re so glad Gabby made your transition from a Delaware auto policy to a Pennsylvania auto policy smooth and stress-free. Providing great customer service and making insurance easy is what we strive for at Catie Walther State Farm. We’re always here if you need anything else!"
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Gina Caplin

May 17, 2025

5  out of  5
rating by Gina Caplin
"Very happy with switching over all my insurance needs to State Farm, Casey was fantastic and thorough with everything. Casey took the stress out of the hassle of switching insurance companies."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team here at Catie Walther State Farm in Lewes. Providing personalized, friendly service for your insurance needs is what we’re all about. We’re so grateful you chose us and look forward to being your local insurance agency for years to come!"
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mary mandelbaum

May 16, 2025

5  out of  5
rating by mary mandelbaum
"Olivia was great. She resolved my issue immediately."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Olivia was able to resolve your issue quickly and effectively. Our team is dedicated to providing excellent customer service, and it’s wonderful to know that we met your expectations. If you need any further assistance in the future, please don’t hesitate to reach out!"
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Suzanne Hyatt

May 16, 2025

4  out of  5
rating by Suzanne Hyatt
"Very customer oriented"
We responded:
"Thank you for your feedback! We strive to provide a customer-oriented experience, and it's great to hear that you felt that way. "
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Martin Green

May 14, 2025

5  out of  5
rating by Martin Green
"Very Professional . Reviewed all my policies"
We responded:
"Thank you for your positive review! We're glad to hear that you found our team very professional and that we thoroughly reviewed all your policies. We take pride in providing comprehensive service and ensuring our clients have a clear understanding of their options. If you have any more questions or need further assistance, feel free to reach out. We appreciate your trust in us!"
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Kim Moore

May 6, 2025

5  out of  5
rating by Kim Moore
"Moving from Maryland to Delaware required we change insurance companies as our company did not insure in DE. I contacted 3 insurance agents and provided the coverage included in our current insurance policies (home, car), Casey of Catie Walther Insurance was the only representative of the 3 agencies contacted that reached out to ask more detailed questions regarding our insurance needs. After 2 phone calls to fully understand what we were looking for, he was the first to provide the estimate for our insurance needs (including recommendations) and also provided the most reasonable cost. Ready to move forward, we then met with Casey at the office to go through the policies where he thoroughly answered our questions. It has been a wonderful experience working with Catie Walther Insurance and Casey. Really a small-town experience where you get to personally know your insurance agency — something we have missed in the last 40 years."
We responded:
"Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with Casey and Catie Walther Insurance. Moving from Maryland to Delaware can be a big transition, and we're glad to hear that Casey was able to provide the personalized service you were looking for. Our team prides itself on understanding our clients' unique insurance needs, and it’s great to know that Casey’s detailed approach and recommendations made a difference for you. We aim to create that small-town feel where you can personally connect with your insurance agency, and we’re thrilled that you felt that during your experience with us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Welcome to Delaware, and we look forward to serving you for many years to come!"
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kathleen wilson

May 4, 2025

5  out of  5
rating by kathleen wilson
"Casey Scharpf did a great job providing us with options for the best coverage available to us."
We responded:
"Thank you so much for the kind words! We’re glad to hear that Casey provided you with the best insurance coverage options to meet your needs. At Catie Walther State Farm in Lewes, we’re committed to helping our customers find the right auto, home, and life insurance protection. Thanks for trusting our local State Farm office!"
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James Wiegmann

May 2, 2025

5  out of  5
rating by James Wiegmann
"I was in need of auto and home insurance for an upcoming move to Lewes, Delaware from Baltimore, Maryland. I am so glad Catie Walther was recommended! Everyone who answered the phone was courteous and friendly. Casey skillfully handled all of my insurance needs. He was knowledgeable, polite, friendly and efficient. All of my concerns and questions were answered and I am feeling excited about having State Farm take care of all of my insurance needs. Who knew I would be excited for new insurance! Thanks very much Casey!"
We responded:
"Thank you so much for the thoughtful review and welcome to Lewes ! We’re so glad Catie Walther State Farm was recommended and that Casey was able to make the transition smooth and stress-free. It means a lot to hear that our team’s friendliness and professionalism stood out. We’re excited to be your new insurance home and look forward to being here for you every step of the way!"
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John & Lauren Rose

May 1, 2025

5  out of  5
rating by John & Lauren Rose
"Great office to work with and Gabby is awesome. Love State Farm!"
We responded:
"Thank you for the kind words! We’re thrilled to hear you’ve had a great experience with our office and that Gabby provided awesome service. At Catie Walther State Farm, we’re proud to offer reliable insurance and exceptional customer care. We appreciate your support and love for State Farm!"
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Tom Thunstrom

April 30, 2025

5  out of  5
rating by Tom Thunstrom
"I've been a long-time State Farm customer. Thank you Amy for your time meeting with me and talking through everything!"
We responded:
"Thank you for being a loyal State Farm customer—we truly appreciate your continued trust! We’re so glad Amy could take the time to walk through everything with you. Don’t hesitate to reach out if there’s ever anything else we can do for you!"
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Adam Lee

April 27, 2025

5  out of  5
rating by Adam Lee
"Wow. 🤯 Today, when considering what company to place my insurance with, my focus was on who has the lowest price. When I called Catie Walther State Farm I was immediately impressed with their focus on my needs and in educating me the protection I was paying for. They did a great job asking me about my family and priorities and then made recommendations that fit my budget. I ended up with more than car insurance. The team recommended a plan to cover my life insurance, homeowners insurance and health insurance needs. I feel like I now have an advisor who will be there when I need help, not just an 800 number. I also love how Catie and her team are involved in my local community like my kids’ local school. Highly recommend!!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear you felt supported and informed throughout the process. Our team’s goal is to make sure every family we work with feels confident in their coverage and protected in all the ways that matter most. It means a lot to us to be seen not just as an insurance provider, but as a true partner in protecting what’s most important to you. We’re honored to be part of your journey and are always here whenever you need us!"